Australian Capital Territory

Map of Australia with Australian Capital Territory highlightedFrom 1 July 2019, the NDIS Quality and Safeguards Commission started managing quality and safeguards in the Australian Capital Territory.

State Director NSW and ACT: Mahashini Krishna

Mahashini Krishna is NSW and ACT state director. Mahashini has over 10 years experience working with vulnerable communities, particularly individuals who have endured significant trauma. Mahashini has led multidisciplinary teams and delivered numerous state-wide programs. She has held senior roles in the NSW public service in legal and leadership capacities, including as the NSW Commissioner of Victims' Rights and the Registrar of the NSW Victims Compensation Tribunal. Her most recent role has been with NSW Health leading a range of projects in the Education Centre against Violence. Mahashini has a Bachelor of Laws and Bachelor of Arts degree.

COVID-19 guidance

During the COVID-19 pandemic, we have issued a number of alerts to registered NDIS providers across Australia.

We have also issued the following alerts only to providers in the Australian Capital Territory:

View the ACT Chief Health Officer alerts on the ACT Government website.

Past provider information sessions

In April and June 2019, the NDIS Commission held introductory information sessions in the Australian Capital Territory.

Watch the video recording of the June 2019 webinar

Provider Information Sessions 2019: Q&A Compendium

View the June 2019 introductory information session presentation slides

Watch the video recording of the April 2019 Canberra introductory information session

View the April 2019 introductory information session presentation slides

Provider Information Sessions 2019: Behaviour Support Q&A Compendium

More information

Links for Australian Capital Territory

ACT Human Rights Commission

Telephone: 02 6205 2222

ACT Office for Disability

General Disability Enquiries: (02) 6207 1086
Website: Disability - Community Services (

Australian Capital Territory Office of Fair Trading

Telephone: 13 22 81 – Access Canberra

Commonwealth Ombudsman

Telephone: 1300 362 072

ACT Ombudsman

General phone: 02 6276 3773
Indigenous Line: 1800 060 789
Website: ACT Ombudsman

Quality, Complaints and Regulation – Community Services Directorate

Telephone: 02 6207 5474

Worksafe ACT

General phone: 02 6276 3773
Telephone: 13 22 81
Website: Home - WorkSafe ACT