South Australia

Map of South Australia

Since 1 July 2018, the NDIS Quality and Safeguards Commission has managed quality and safeguards in South Australia.

To contact the NDIS Commission please refer to the Contact us page, or visit our South Australian office at:

Level 5
95 Grenfell Street
Adelaide SA 5000

State Director South Australia

Tim Baker has held senior and executive management roles in state and commonwealth departments for the past 15 years. Most recently Tim was a Director and member of the Housing SA Executive team and was responsible for the property and contract management portfolio. Tim has held senior roles in human services, housing and child protection in state government and was previously the state manager for the Australian Sports Commission’s AASC program . Tim’s background in regulation includes oversight of the Housing Improvement Authority and Community Housing. Tim holds a Bachelor of Applied Science, Post grad diploma in Social Science and a Masters in Business Administration.

COVID-19 guidance

During the COVID-19 pandemic, we have issued a number of alerts to registered NDIS providers across Australia.

We have also issued the following alerts only to providers in South Australia:

More information

 

Links for South Australia

Health and Community Services Complaints Commissioner

Telephone: 1800 232 007
Website: hcscc.sa.gov.au

Consumer and Business Services SA

Telephone: 13 18 82
Website: cbs.sa.gov.au

Commonwealth Ombudsman

Telephone: 1300 362 072
Email: ombudsman@ombudsman.gov.au
Website: ombudsman.gov.au

Related resources

An introductory letter was sent from the NDIS Commissioner Designate to all NDIS registered providers in VIC, QLD, TAS, ACT and NT on 8 May 2019 outlining key information about the new NDIS Commission and registration requirements.

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An introductory letter was sent from the NDIS Commissioner Designate to all NDIS registered providers in NSW and SA on 22 May 2018 outlining key information about the new Commission and registration requirements.

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A letter outlining important information about provider registration was sent from the NDIS Commissioner Designate to all NDIS registered providers in NSW and SA on 22 June 2018 outlining key information about current registration, registration renewal and reportable Incidents.

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Registered NDIS providers are required by Commonwealth law to have appropriate systems in place to respond to any incidents that occur or are alleged to have occurred in connection with the provision of supports or services to NDIS participants. The Government of South Australia also requires NDIS providers to notify them of certain types of incidents.

From 1 July 2018, providers who are in receipt of funding from the Government of South Australia and the NDIS may be subject to both state based and NDIS Commission reporting obligations.

This document provides guidance on the reporting of incidents in South Australia prior to and since 1 July 2018.

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The NDIS Quality and Safeguards Commission (NDIS Commission) is an independent government body that works to improve the quality and safety of NDIS services and supports, investigates and resolves problems, and strengthens the skills and knowledge of providers and participants.

The NDIS Commission commenced operating in South Australia on 1 July 2018.

The NDIS Commission introduced several changes for South Australia providers which are summarised here.

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