TelePBS is the delivery of positive behaviour support via telepractice. Telepractice is the delivery of services at a distance. Services can be delivered by face to face videoconferencing, audio videoconferencing, chat box videoconferencing, telephone, text messaging, emailing or a combination of these. 

Telepractice has been used successfully for interventions for people with disability. It has been used for speech and language therapy, parent-mediated social-communication interventions, classroom coaching for educators, and behaviour support (TelePBS).

TelePBS is a way to provide timely, quality, low-cost behaviour support services.  It is also a way to improve access to these services for people with disability in rural and remote areas.

The outbreak of COVID-19 increased the need for alternative service delivery design, as in person services are often limited by public health measures. 

The NDIS Commission funded Aspect to develop resources and materials to support behaviour support practitioners to deliver TelePBS in line with the Positive Behaviour Support Capability Framework and the NDIS practice standards.

These resources are designed to support participants and practitioners to use TelePBS effectively.

Resources for participants

This section contains information in EasyRead format

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More information on the TelePBS project

Related resources

This participant guide is designed to help parents and carers decide if TelePBS is a suitable service model for their circumstances. 

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This document is an easy read guide to Positive Behaviour Support and TelePBS. 

This document is a practitioner’s guide to the delivery of Positive Behaviour Support via telepractice.

This document is a practitioner’s guide to developing a high-quality, accountable  and effective TelePBS model.

It is a condition of registration that registered NDIS providers have an incident management system which sets out the procedures for identifying, managing and resolving incidents. If a person who is a registered NDIS provider does not have an incident management system, they may be in breach of their conditions of registration and penalties may apply.

This guidance will assist registered NDIS providers in developing or improving their incident management systems to help them meet their requirements.

NDIS providers must notify the NDIS Commission about a reportable incident that occurs, or is alleged to have occurred, in connection with the NDIS supports or services you deliver.

This poster contains important information for workers about how to identify incidents that occur in their workplace, and what to do if an incident occurs.

It is everyone's responsibility to ensure the safety and wellbeing of people with disability.

This reference card is a quick guide for workers on what to do if they become aware of an incident or directly witness an incident.

This document provides guidance on the expectations of workers providing services in incident management and reporting incidents.

Participants have the right to feel safe and there are rules for registered NDIS providers to make sure this happens. This fact sheet tells participants what the NDIS Commission expects providers to do when an incident happens and who may need to be told about an incident. It also explains what the NDIS Commission expects providers to do to support participants to feel safe if they have been impacted by an incident.

This document contains answers to frequently asked questions about using the ‘My Reportable Incidents’ page on the NDIS Commission Portal.