TelePBS is the delivery of positive behaviour support via telepractice. Telepractice is the delivery of services at a distance. Services can be delivered by face to face videoconferencing, audio videoconferencing, chat box videoconferencing, telephone, text messaging, emailing or a combination of these.
Telepractice has been used successfully for interventions for people with disability. It has been used for speech and language therapy, parent-mediated social-communication interventions, classroom coaching for educators, and behaviour support (TelePBS).
TelePBS is a way to provide timely, quality, low-cost behaviour support services. It is also a way to improve access to these services for people with disability in rural and remote areas.
The outbreak of COVID-19 increased the need for alternative service delivery design, as in person services are often limited by public health measures.
It is a condition of registration that registered NDIS providers have an incident management system which sets out the procedures for identifying, managing and resolving incidents. If a person who is a registered NDIS provider does not have an incident management system, they may be in breach of their conditions of registration and penalties may apply.
This guidance will assist registered NDIS providers in developing or improving their incident management systems to help them meet their requirements.
Participants have the right to feel safe and there are rules for registered NDIS providers to make sure this happens. This fact sheet tells participants what the NDIS Commission expects providers to do when an incident happens and who may need to be told about an incident. It also explains what the NDIS Commission expects providers to do to support participants to feel safe if they have been impacted by an incident.