Make a complaint
We take complaints about services that were not:
- provided in a safe and respectful way
- delivered to an appropriate standard.
Please note:
The NDIS Quality & Safeguards Commission is currently working on a range of improvements to support our call response times.
Call us
1800 035 544
Free call from landlines.
Teletypewriter (TTY) users: Call 133 677, then ask for 1800 035 544.
National Relay Service - ask for 1800 035 544.
Interpreters can be arranged
Contact Centre hours
Monday to Friday
All states (except NT)
9am - 5pm
NT
9am - 4.30pm
Closed public holidays.
Email us
Request an NDIS Commission speaker or representative at fee-free events
You will receive an answer to your request within 10 business days. When reviewing requests, we consider staff availability and event suitability. Please note we require a minimum of two months' notice for bookings.
Request a speaker or representative
Applications will receive an acknowledgement email.