Make a complaint
We take complaints about services that were not:
- provided in a safe and respectful way
- delivered to an appropriate standard.
Please note:
The NDIS Quality & Safeguards Commission is currently working on a range of improvements to support our call response times.
Call us
1800 035 544
Free call from landlines.
Teletypewriter (TTY) users: Call 133 677, then ask for 1800 035 544.
National Relay Service - ask for 1800 035 544.
Interpreters can be arranged
Contact Centre hours
Monday to Friday
All states (except NT)
9am - 5pm
NT
9am - 4.30pm
Closed public holidays.
Email us
Request an NDIS Commission speaker or representative at free events
You will receive an answer to your request within 10 business days. When reviewing requests, we consider staff availability and event suitability. Please note we require a minimum of two months' notice for bookings.
Request a speaker or representative
Applications will receive an acknowledgement email.