Who we are


Mr Graeme Head was appointed on 16 December 2017 as the inaugural Commissioner to lead the NDIS Quality and Safeguards Commission. Mr Head has a wealth of leadership experience in regulatory environments. Mr Head set up the New South Wales Public Services Commission in 2011, as inaugural Commissioner, and is uniquely qualified to oversee the development of the NDIS Commission. Find out more about Graeme.


Ms Samantha Taylor PSM has more than 20 years experience in senior management roles in the New South Wales public sector, mostly in the disability portfolio. As Executive Director within the New South Wales Department of Family and Community Services, Samantha was responsible for leading the New South Wales transition to the NDIS from 2012. She also led major disability sector development programs, including the design of the New South Wales disability quality framework.

Complaints Commissioner

Ms Miranda Bruyniks has held senior and executive management roles in human services, workers compensation, transport accident insurance, rehabilitation and disability. Her regulatory experience includes the development of disability strategy and oversight of disability service providers at the Transport Accident Commission and Department of Human Services in Victoria and managing the Medical Assessment Tribunals, a dispute resolution service in Queensland. Most recently Miranda was Deputy Disability Services Commissioner in Victoria. She led the operations including the oversight of critical incidents reported by disability service providers, the resolution of complaints relating to disability services, investigations, capacity building activities, and education and information to support people with disability.

Senior Practitioner

Dr Jeffrey Chan brings more than 30 years experience in both government and not for-profit sectors, including appointments in two inaugural statutory roles, as Victorian Senior Practitioner, and as the inaugural Chief Practitioner and Director of Forensic Disability in Queensland. Dr Chan is recognised for his work at both the national and international levels, with his most recent role being Deputy CEO of MINDS, Singapore.