Participant Information Pack – Aboriginal and Torres Strait Islander

The Participant Information Pack explains your rights, the role of the NDIS Commission, choosing quality and safe supports, and how to make a complaint. These resources have been designed for Aboriginal and Torres Strait Islander peoples.

What is the NDIS Quality and Safeguards Commission and what is its role?

These Code of Conduct postcard resources have been created by the NIDS Quality and Safeguards Commission as part of the Participant Information Packs. These resources can be printed out to be given to NDIS service providers to act as a reminder that participants are protected by the NDIS Code of Conduct.

Where there are concerns about the quality or safety of NDIS provided services, these resources may be used to start a conversation about your concerns with the provider. If you are unhappy with the response you receive from the provider, or feel uncomfortable addressing your concerns with them directly, you can contact the NDIS Quality and Safeguards Commission.

Shainayer now works in health services and wants to help others.

Speaking up about the quality and safety of your services and supports isn't always easy.

That's why the NDIS Quality and Safeguards Commission is here to safeguard your rights as an NDIS participant and to uphold the quality of service through a Code of Conduct.

Talk to us - we are a friendly, confidential and independent regulatory body with the power to take action.

The NDIS Commission is an independent government body that works to improve the quality and safety of NDIS services and supports.

This booklet explains how to make a complaint to the NDIS Commission.