The Framework was developed in consultation with participants, workers, supervisors, providers and experts across Australia.
The Framework capabilities describe the way work is done and the knowledge workers and providers should have, from the point of view of an NDIS participant. This gives providers the basis for planning and managing the workforce in a way that is suited to different participant needs and contexts. Its use is recommended but not mandatory.
Accessible resources have been developed, including Easy Read, Auslan, community languages, animation explainer videos and resources for Aboriginal and Torres Strait Islander peoples.