Mandatory registration

In September 2024, the previous Minister for the NDIS, announced the intention to introduce mandatory registration for providers of supported independent living (SIL), support coordination and platform providers. The NDIS Quality and Safeguards Commission has been consulting with the disability sector to implement these changes.

In December 2025, Senator Jenny McAllister, Minister for the NDIS announced that mandatory registration for disability service providers in supported independent living (SIL), as well as platform providers, will begin from 1 July 2026. 

More information and guidance on transition arrangements will be provided by the NDIS Commission in early 2026. There will be a considered transition period to: 

  • prepare for mandatory registration
  • ensure continuity of support to participants.

For more information see Mandatory registration for Supported Independent Living and platform providers to start from next year

Registration means the NDIS Commission has greater oversight and visibility of providers, allowing us to:

  • reduce risks for participants
  • identify and respond to wrongdoing and fraud
  • reduce risks to the NDIS scheme.

Supported independent living and platform providers will need to meet the same quality standards and strict requirements as other registered providers:

Supported independent living (SIL)

Changes for supported independent living providers:

Transition to registration will begin from 1 July 2026

Multiple reviews and inquiries have recommended strengthening regulation of supported independent living providers. This is to improve the quality and safety of these supports.

Mandatory registration is our first step in responding to these recommendations. It will help uplift quality and safety for participants who use supported independent living supports.

Supported independent living registration consultations to date include:

  • public consultation from November 2024 to March 2025
  • consultation with targeted members of the disability community until July 2025.
     

Supporting documents:

Platform providers

Changes for platform providers:

Transition to registration will begin from 1 July 2026

Platform providers offer an innovative and flexible way to access NDIS supports and services. However multiple independent reviews and inquiries have recommended strengthening oversight of platform providers. This is to improve the quality and safety of supports for participants.

The NDIS Commission has engaged with providers, workers and participants. We've held public and targeted consultations and a series of industry forums between November 2024 and May 2025.
 


Supporting documents:

Support coordination

Changes for support coordination:

Mandatory registration reform paused

Multiple independent reviews and inquiries have recommended strengthening regulation of support coordinators. This is to improve the quality and safety of supports for participants.

Support coordination registration consultation to date include:

  • public consultation from November 2024 to March 2025
  • consultation with targeted members of the disability community until July 2025.

Mandatory registration of support coordination has been paused while we consider further reform.

The NDIS Commission would like to thank those who participated in consultations. Your feedback, insights and ideas will help us regulate NDIS providers.

Registered and unregistered NDIS providers still need to follow the NDIS Code of Conduct. They still need to deliver safe and high quality supports to NDIS participants.
 


Supporting documents:

Resources

Supported Independent Living (SIL) and Supported Coordination (SC) 'What we heard' report - Standard version

Easy Read: Supported Independent Living (SIL) and Supported Coordination (SC) 'What we heard' Report

Platform Providers 'What we heard' report - Standard version

Easy Read: Platform Providers 'What we heard' report

Platform Providers Definitions Paper

Platform provider registration - Consultation paper

Easy read: Platform provider registration - Consultation paper

Platform Providers Supplementary Data

Supported independent living (SIL) and Support Coordination (SC) supplementary data

Consultation Paper SIL-Support Coordination Mandatory Registration - Standard version

Easy Read: Consultation Paper SIL-Support Coordination Mandatory Registration

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