On 16 September 2024, the Minister for Government Services and the NDIS, the Hon Bill Shorten MP, announced the registration of all platform providers, supported independent living (SIL) and support coordinators providers as a priority, to strengthen the quality and safety of supports.
No changes or transition to mandatory registration will happen before 1 July 2025.
Platform providers
Survey submissions on the mandatory registration of platform providers closed on 7 March 2025. Thank you to everybody who provided valuable feedback during this phase of consultation.
A summary report detailing the key findings from this consultation will be published on this webpage in June 2025.
We continue to consult in March and April via the platform providers’ industry consultative forums (further details below) and via participant focus groups.
Consultation papers:
- Platform provider registration consultation paper (Standard version)
- Easy Read: Platform provider registration
Platform providers’ industry consultative forums
We will be running three industry forums between February and April 2025 to progress mandatory registration consultation as follows:
- 20 February 2025 – Platform providers definitions
- 27 March 2025 – Obligations of platform providers
- 24 April 2025 – Implementation of mandatory registration
If you are a platform provider and you would like to provide feedback on these specific topics, please email consultation@ndiscommission.gov.au. You can also complete the platform provider survey.
Supported independent living (SIL) and support coordination
Survey submissions on the mandatory registration of SIL and support coordinators paper closed on 7 March 2025. Thank you to everybody who provided valuable feedback during this phase of consultation.
A summary report detailing the key findings from this consultation will be published on this webpage in June 2025.
Consultation papers:
Reform timeline
2024
October: Consultation starts and online surveys open.
From November: Online town hall events, discussion papers released and submissions open.
From December: Regulatory forums and focus groups with people with disability start.
2025
February:
- Platform provider industry forum #1
March:
- Platform provider industry forum #2
- Online surveys and submissions close.
April:
- Platform provider industry forum #3
June:
- Summary reports for mandatory registration consultations published.
No earlier than 1 July: Platform Providers, SIL Services and Support Coordination services transition to mandatory registration.