The instructions on this page help registered providers to renew (re-register) your current registration or reapply for a registration that has lapsed.
Re-registration from 12 October 2026
From 12 October 2026, start all re-registration applications in the new NDIS Commission Portal.
If you started or submitted a re-registration application in the existing portal before 12 October, it is not affected. Finish it in the existing portal.
See Which portal do I use?
When and where to re-register
Providers with a current registration
You can start the re-registration process any time in the 6 months before your registration expiry date.
If you start before your expiry date your current registration will remain valid until we make a decision on your application.
If you start after your expiry date, your registration will have lapsed and you won’t have a valid registration during the application process.
Providers with a lapsed registration
A lapsed registration is caused by your registration expiring or by being deregistered.
If your registration has lapsed, you will need to complete another application and audit process.
Where to apply if your registration has lapsed
Your previous registration is associated with a single Australian Business Number (ABN). This is the ABN that was used on the initial application form.
If you still have the same ABN, follow the steps below which instruct you to apply in the new portal.
If you have a new ABN – for example, if the structure of your business has changed resulting in a new ABN – this is viewed as a new application that follows the Apply for registration process.
How to re-register
- Log in to the new portal.
- Follow the instructions in the re-registration quick reference guide.
- If you started your application in the existing portal before 12 October 2026, finish it there. Follow the Renewal of registration quick reference guide.
Your application may be for the same supports and services as your previous registration, or you may add or remove registration groups or service delivery. These changes may change the type of audit you need to complete as part of your application.
Re-registration process
The re-registration process has the same steps as your initial application, including:
- making sure you’re eligible by:
- having an Australian Business Number (ABN)
- being able to demonstrate your ability to deliver the classes of supports and services you’re applying for, including providing evidence
- checking your workers have been screened
- a self-assessment against the applicable NDIS practice standards and answering questions about your suitability
- getting an audit
- a review of your application by the NDIS Commission
- letting you know our decision
- providing a certificate of registration to successful applicants.
You don’t have to choose the same approved quality auditor that you used when completing your initial application for registration or re-registration.
Please consider the advice on using consultants, advice services or purchased policies to apply while you are completing your application.
Help
If you have questions about the application or want to know the status of your application, email registration@ndiscommission.gov.au.
If you need help logging in through myID, see myID help.
If you need technical help with the NDIS Commission Portals, you can: