Current portal issues and common questions

Current portal issues

Below is a list of issues in the new NDIS Commission portal, and our progress on addressing them.

Worker screening verification

Date added: 15 October 2026

Issue identified 

Worker screening verification information may not display as expected in the Provider Portal. 

Impact
New worker verification requests and updates to worker screening statuses may not be visible. 

Action required
None

Expected resolution 
Within 24 hours

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