The NDIS Commission is changing the way we check the identity of providers that use our portals. See Changing from PRODA to myID and RAM to learn about the transition.
First time users
To access the portal, you will need to use both Digital ID (myID) and the Relationship Authorisation Manager (RAM). The Australian Government’s Digital ID app, myID, provides a secure way to verify your identity online. RAM is a secure digital service that enables business owners and individuals to manage who can access online government services on their behalf.
Help
If you don’t have an account, you can register for a Digital ID (myID) account. To set up your business in RAM or to authorise others to act on behalf of your business, please visit this link.
If you need assistance logging in with Digital ID (myID), please call 1300 287 539 and select option 2, then option 1 for myID enquiries. For help with RAM, call the same number and choose option 3, then option 1 for RAM enquiries.
If you need technical help with the NDIS Commission Portals, you can email nqsc.ictsupport@ndiscommission.gov.au.
See our NDIS Commission Portal Quick Reference Guides for help using the NDIS Commission Portal.