Access the portal
The NDIS Commission is changing the way we check the identity of providers that use our portals. See Changing from PRODA to myID and RAM.
Two portals from 12 October 2026
Start anything new in the new NDIS Commission Portal. Finish work you already had underway in the existing portal.
To choose the portal you need:
First time users
You'll need to verify your identity using myID to access this portal. MyID is an online identity verification and authentication system.
If you don't have an account, you can set up myID.
If you're a person who's responsible for the business - also known as a principal authority - you will also need to use Relationship Authorisation Manager (RAM). RAM is an authorisation service that allows an individual to act on behalf of a provider.
You can Set up your business in Relationship Authorisation Manager (RAM).
Staff access in the new portal
- Everyone on your team with an active account in the existing portal will have access in the new portal. You do not need to set them up again.
- Roles do not map one to one between the two portals. From 12 October, check the roles your staff have in the new portal and update them if you need to.
- From 12 October, your Registrant and Worker screening officer manage your workers in the new portal, using the instructions in Link, unlink or re-link a worker.
- Your Access delegate provisions access, assigns roles and deactivates accounts for linked workers and key personnel in the new portal, see Managing access as an Access Delegate for more information.
- Access is not shared between the two portals. If you create or deactivate a user in one portal after 12 October, you must do the same in the other.
- Make sure at least one active staff member is assigned to each role your organisation needs. The roles are Registrant, Access Delegate, Worker Screening Officer, Behaviour Support Lodgement Officer, Restrictive Practice Reporting Officer and Reportable Incidents Officer.