Inquiries, Reports and Reviews

Inquiries, Reports and Reviews

From time to time, formal inquiries and reviews relating to the delivery and regulation of the NDIS are initiated in response to events and incidents, as well as emerging issues and trends. They may be conducted by the NDIS Commission itself, or by an external, independent party. Detailed information about these inquiries and reviews is available below.

Own Motion Inquiries

The Commissioner can initiate a review relevant to the Commissioner’s functions under the National Disability Insurance Scheme Act 2013. 

Own Motion Inquiry into Platform Providers in the NDIS Market

The Inquiry’s purpose was to identify trends and issues with Platform Providers operating in the NDIS market, and explore their impact on the quality and safety of services delivered to participants using Platform Providers.

Own Motion Inquiry into Platform Providers in the NDIS Market

 

Own Motion Inquiry into support coordination and plan management

This Inquiry examines the NDIS Commission’s complaints and reportable incidents data to identify quality and safeguarding concerns in support coordination and plan management, and to identify the positive contribution good support coordination and plan management can make to quality and safeguarding in the NDIS.

Own Motion Inquiry into support coordination and plan management

 

Own Motion Inquiry into Aspects of Supported Accommodation in the NDIS 

The Inquiry examined the experiences of participants living in supported accommodation through examining Reportable Incidents and Complaints that have occurred in connection with the supported accommodation services provided by a small number of NDIS providers that are large providers of supported accommodation.

Own Motion Inquiry into Aspects of Supported Accommodation in the NDIS

 

Own Motion Inquiry into the operation of Platform Providers in the NDIS market 

The purpose of this Inquiry is to examine how Platform Providers operate in the NDIS Market. The Commissioner will also consider whether the current regulatory settings that cover this part of the NDIS Market are appropriate.

Own Motion Inquiry into the operation of platform providers in the NDIS market 

Reports

Throughout May and June 2023, the NDIS Commission continued to build productive relationships with all providers based on information sharing and learning through a series of workshops held in partnership with peak industry body NDS.

Regulatory Burden Consultation Insights Report - July 2023

The NDIS Commission conducted external consultations with participants, families, carers, providers and workers and has published feedback in Quality and Consumer Information - Insights Reports.

Quality and Consumer Information - Insights Reports