People with disability have the right to complain about the services they receive.
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Most NDIS providers do their best to provide quality supports and services to people with disability, but issues can occur.
It’s OK to complain – speaking up can help to improve services for you and other people. You have the right to raise a concern about NDIS supports if you are not happy.
We will work with you, and with providers and workers, to resolve problems and improve the quality and safety of NDIS supports – for you and other participants.
Make a complaint here using the complaint contact form
Call us: 1800 035 544 (free call from landlines) or TTY 133 677.
Translating and Interpreting Service: 131 450
National Relay Service and ask for 1800 035 544.