Resources
The NDIS Quality and Safeguards Commission is a new independent agency established to improve the quality and safety of NDIS supports and services.
Guidance on the NDIS Commission’s functions
- Reportable incidents guidance
- Incident Management Systems guidance
- Incident management and RI: worker expectations
- Complaints management and resolution guidance
Provider updates
- COVID-19 related events and changes: Letter to registered providers (24 March 2020)
- COVID-19 Provider Alert: Letter to registered providers (10 March 2020)
- Provider Information Sessions 2019: Behaviour Support Q&A Compendium
- Provider Information Pack
- Information session presentation for transitioning states and territories
- Provider Information Sessions 2019: Q&A Compendium
- Provider Information Letter to Existing Providers VIC, QLD, TAS, ACT and NT, 12 June 2019
- Provider Information Letter VIC, QLD, TAS, ACT and NT, 12 June 2019
- NDIS Commission Introductory Letter to Existing Providers VIC, QLD, TAS, ACT and NT, 8 May 2019
- NDIS Commission Introductory Letter VIC, QLD, TAS, ACT and NT, 8 May 2019
- NDIS Commission Introductory Letter NSW and SA, 22 May 2018
- Provider Information Letter NSW and SA, 22 June 2018
Participant updates
- Participant Welcome Pack
- 'Speak up' resources
- NDIS Commission Participant letter ACT, NT, QLD, TAS & VIC - Easy read, July 2019
- NDIS Commission Participant letter ACT, NT, QLD, TAS & VIC, July 2019
- NDIS Commission Participant Letter ACT, NT, QLD, TAS & VIC - Auslan Translation, July 2019
- NDIS Commission Participant letter SA & NSW, 25 June 2018
- NDIS Commission Participant letter SA & NSW - Easy read, 25 June 2018
- NDIS Commission Participant Letter SA & NSW - Auslan Translation, 25 June 2018
Podcasts
- Reasonable and Necessary podcast series - Episode two: 8 July 2018
Staying Safe and Building Quality into NDIS Services – with the NDIS Quality and Safeguards Commissioner, Graeme Head - Valid Podcast series – Episode six: 8 August 2019
The NDIS Commission’s role in handling complaints with Miranda Bruyniks, NDIS Quality and Safeguards Commission Complaints Commissioner