NDIS practice standards

NDIS Practice Standards

The NDIS Practice Standards specify the quality standards to be met by registered NDIS providers to provide supports and services to NDIS participants. Together with the NDIS Code of Conduct, the NDIS Practice Standards build NDIS participants’ awareness of what quality service provision they should expect from registered NDIS providers.

During a provider’s application for renewal of registration, the NDIS Commission will advise you of the NDIS Practice Standards that apply to your organisation and the type of quality audit you require. This is based on your registration group(s) and the legal type of organisation you are (e.g. individual, partnership or body corporate).

The NDIS Commission provides guidance and support to assist you in understanding and meeting the requirements of registration.

From 15 November 2021, three new NDIS Practice Standards and new and amended Quality Indicators related to those standards have been introduced. Read more about these changes on the new NDIS Practice Standards and Quality Indicators page

View the full NDIS Quality and Safeguards Commission Practice Standards.

NDIS Practice Standards modules

The NDIS Practice Standards consist of a core module and several supplementary modules that apply depending on the types of supports and services you deliver and your organisational structure.

Each module has

  • a series of high-level, participant-focused outcomes
  • for each outcome in the modules, the NDIS Commission has prepared quality indicators that approved auditors use to assess compliance with the NDIS Practice Standards.

Core module

The core module covers:

  • rights of participants and responsibilities of providers
  • governance and operational management
  • the delivery of supports, and
  • the environment in which supports are delivered.

Supplementary modules

The supplementary modules cover:

  • High intensity daily personal activities
  • Specialist behaviour support, including implementing behaviour support plans
  • Early childhood supports
  • Specialised support co-ordination, and
  • Specialist disability accommodation.

Related resources

This document outlines the NDIS Practice Standards and Quality Indicators as defined in the National Disability Insurance Scheme (Provider Registration and Practice Standards) Rules 2018.

NDIS Practice Standards Guidebook: An essential guide for psychosocial disability service providers

The NDIS Practice Standards Guidebook: An essential guide for psychosocial disability service providers provides:

  • Explanations on what each quality indicator of the Standard means
  • Information covering the four Core Modules and two supplementary behaviour support modules from the Standards
  • Further reading and resources to enhance understanding

 

NDIS Practice Standards Self-Assessment Tool

The interactive and online NDIS Practice Standards Self-Assessment Tool is for psychosocial disability service providers to measure their service against the Practice Standards.

The Self-Assessment Tool:

  • Enables services to self-assess against all requirements of the Standards
  • Collates and links soft copies of compliance evidence
  • Provides Evidence Guides on documents suitable for audits and practical examples in service delivery
  • Generates quality improvement plans to identify compliance gaps
  • Prepares compliance reports (including evidence documents) for review

Embracing Change: A Guide to the NDIS Practice Standards 

The Embracing Change project was established to foster greater awareness of the NDIS Practice Standards and Quality Indicators from a psychosocial disability perspective and support existing and prospective NDIS providers to achieve increasing alignment with the NDIS Practice Standards.