Australian Capital Territory

Between March and June 2019, the NDIS Commission held a series of information sessions for NDIS providers in the five states and territories that transitioned from 1 July – the Australian Capital Territory, Northern Territory, Queensland, Tasmania and Victoria.

This document is a compendium containing the most common questions and answers from these sessions, grouped into the following categories:

• Reportable incidents
• Complaints
• Worker screening
• Market oversight
• Registration.

You can find more information on these information sessions, including video recordings and presentation slides, by visiting the NDIS Commission start dates page and clicking on your state or territory.

In June 2019, the NDIS Commission and the National Disability Insurance Agency (NDIA) held a series of information sessions in the states and territories that transitioned to the NDIS Commission from 1 July: the Australian Capital Territory, Northern Territory, Queensland, Tasmania and Victoria. The documents on this page give an outline of the sessions, which covered topics including NDIS Provider Responsibilities and Behaviour Support, Complaints and Reportable Incidents.

For those who could not attend the information sessions in person, the NDIS Commission held a webinar.

Watch the video recording of the June 2019 webinar

You can download a transcript of the webinar via the link in the grey box on the right.

In March and April 2019, the NDIS Quality and Safeguards Commission hosted information sessions in each of the five states and territories transitioning to the NDIS Commission from 1 July: the Australian Capital Territory, Northern Territory, Queensland, Tasmania and Victoria.

The following documents give an outline of the sessions, which introduced and provided an overview of the role and function of the NDIS Commission, outlined the new quality and safeguarding arrangements, and the process for registering as an NDIS provider. There was also a question and answer segment.

You can view the video recording of the presentation your state or territory by clicking on the links below.

• Watch the video recording of the Darwin session
• Watch the video recording of the Alice Springs session
• Watch the video recording of the Queensland session
• Watch the video recording of the ACT session
• Watch the video recording of the Victorian session

In June 2019, the NDIS Commission held a series of information sessions for NDIS providers in the five states and territories that transitioned from 1 July – the Australian Capital Territory, Northern Territory, Queensland, Tasmania and Victoria.

This document is a compendium containing the most common questions and answers from these sessions, in relation to behaviour support.

You can find more information on these information sessions, including video recordings and presentation slides, by visiting the NDIS Commission start dates page and clicking on your state or territory.

An information letter was sent from the NDIS Commissioner Designate to all NDIS registered providers in VIC, QLD, TAS, ACT and NT on 12 June 2019 outlining key information about the transfer of registrations.

An information letter was sent from the NDIS Commissioner Designate to all NDIS registered providers in VIC, QLD, TAS, ACT and NT on 12 June 2019 outlining key information about the transfer of registrations.

An introductory letter was sent from the NDIS Commissioner Designate to all NDIS registered providers in VIC, QLD, TAS, ACT and NT on 8 May 2019 outlining key information about the new Commission and registration requirements.

An introductory letter was sent from the NDIS Commissioner Designate to all NDIS registered providers in VIC, QLD, TAS, ACT and NT on 8 May 2019 outlining key information about the new NDIS Commission and registration requirements.