The National Disability Insurance Scheme (NDIS) Quality and Safeguards Commission is an independent body working with providers to improve the quality and safety of NDIS supports and services, investigate and resolve problems, and strengthen the skills and knowledge of providers and participants across Australia.
Under the NDIS Commission, the requirements for NDIS providers will be nationally consistent, proportionate to the size and scale of organisations and breaches, and responsive to an expanding market.
Requirements will include:
- a national provider registration system
- NDIS Practice Standards
- an NDIS Code of Conduct
- a national worker screening system
- a new complaints management and resolution system
- new incident management requirements, including reportable incidents
- new behaviour support requirements, to reduce and eliminate restrictive practices.
The NDIS Commission is now operating in New South Wales and South Australia, and will begin working in:
- the Australian Capital Territory, Northern Territory, Queensland, Tasmania, and Victoria from 1 July 2019
- Western Australia from 1 July 2020.
When it is operational in all states and territories, the NDIS Commission will provide a single, national registration and regulatory system for providers that will set a consistent approach to quality across Australia.