New Worker NDIS Induction Module

New Worker - NDIS Induction Modules

This program of New Worker - NDIS Induction Modules has been developed to support providers to induct new staff during the COVID-19 pandemic who may not be familiar with the disability sector. 

It is made up of a series of eight online modules that provide new workers with specific information they need to start working in the disability sector. These are:

  1. Disability awareness
  2. Privacy and confidentiality
  3. Safe workplace
  4. NDIS Code of Conduct and Dignity of risk
  5. Incident management
  6. Know the person
  7. Risk identification and management 
  8. Managing challenging situations

These modules are for workers that are new to the disability sector.

The learning modules form part of a suite of learning products that new disability workers may complete as part of their induction, including the Worker Orientation Module ‘Quality Safety and You’.

This training does not replace the specific training employers will provide to new workers to perform their duties, and training on their organisation’s specific policies and procedures.

Access the module

COVID-19 resources for workers

We have developed a COVID-19 information pack for NDIS providers and workers, which consolidates much of the guidance and advice we issued during the pandemic to inform, educate and remind you of support available to help you meet your obligations to NDIS participants

We have also created an information pack for NDIS participants, which combines, in a single resource, the guidance we issued to help inform and support people with disability during the COVID 19 pandemic.

For more resources for NDIS Providers visit our NDIS Commission coronavirus (COVID-19) information webpage.

Guidance from the Australian Government Department of Health

The Department of Health has published resources to assist NDIS participants and those who are supporting them during the COVID-19 pandemic.

The Department of Health’s COVID-19 advice for people with disability webpage explains how people with disability can protect themselves from COVID-19, including through good hygiene, physical distancing, avoiding public gatherings, isolating if they are sick, and finding safe and alternative ways to get the services they need.

There are also a number of resources for disability support providers and workers, including fact sheets to assist families of people with disability, support workers and carers, health professionals and home care providers, including:

  • Information for disability support providers and workers: This Australian Government Department of Health fact sheet provides guidance to assist people with intellectual or developmental disability to access health care during the COVID-19 pandemic.
  • Guide to personal protective equipment (PPE) for disability care providers: The Department of Health has produced guidance on using PPE to prevent the spread of COVID-19.
  • COVID-19 testing for people with disability: The Department of Health has released a fact sheet for support workers and carers of people with disability. The fact sheet covers who should be tested, where testing can be done, and how to explain the testing process to a person with disability.

We encourage you to read and share the relevant resources with the NDIS participants you support, their families and your workers. 

Related resources

This information pack brings together the guidance we issued to help inform and support people with disability during the COVID-19 pandemic.

This information remains current until the risk of COVID-19 no longer exists or a vaccination is developed.

COVID-19 resources are also available online in Auslan and Easy read formats on our COVID-19 information for people with disability webpage.

If you are an NDIS participant who requires a Braille copy of one or both of our COVID-19 fact sheets for NDIS participants, please email with your name and address. It will be posted to you using the ‘Mail for the blind’ postage service.

Coronavirus (COVID-19): Information pack for NDIS providers and workers