About the new NDIS Practice Standards and Quality Indicators
Mealtime management and severe dysphagia management
Amendments to the NDIS Practice Standards and Quality Indicators to introduce new standards relating to mealtime management and severe dysphagia management are in response to the findings and recommendations of Professor Julian Trollor and Dr Carmela Salomon’s 2019 report: Scoping review of causes and contributors to deaths of people with disability in Australia (Scoping Review).
The NDIS Quality and Safeguards Commission (NDIS Commission) committed to a series of activities in response to the Scoping Review findings including providing guidance and ensuring compliance in relation to NDIS providers and workers safely delivering quality mealtime supports and services.
These new standards will ensure NDIS participants requiring support for mealtimes and support to manage severe dysphagia have access to nutritious meals of the correct texture and delivered in a way that is appropriate to their needs and preferences.
The development of these standards has occurred in consultation with people with disability and their representatives, NDIS providers, experts in the field of nutrition and swallowing, and the NDIS Commission Disability Sector, and Industry, Consultative Committees.
Emergency and disaster management
To address the management of NDIS supports and services during sustained disruptions such as COVID-19, this new NDIS Practice Standard has been developed to strengthen guidance to registered NDIS providers on complying with their obligations to ensure the health, wellbeing and safety of the NDIS participants they support during COVID-19, or future emergencies or disasters.
Additional amendments have been made to Quality Indicators across a range of existing NDIS Practice Standards that are relevant to emergency and disaster management, such as those related to support planning and service agreements. These amendments consolidate the advice issued by the NDIS Quality and Safeguards Commissioner throughout the pandemic and provide stronger guidance about what NDIS providers should have in place to prepare, prevent, manage and respond to emergency and disaster situations.
The new standard is a result of evidence to the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability (Royal Commission) hearing into the experiences of people with disability during the COVID pandemic, and of the NDIS Commission’s experience in supporting NDIS providers to respond appropriately in the delivery of NDIS supports and services during the COVID-19 pandemic. The need for adjustments to the NDIS Practice Standards to better reflect provider practice in the context of the pandemic was a recommendation of the Royal Commission.
In developing the new NDIS Practice Standards and Quality Indicators, the NDIS Commission consulted with stakeholders representing people with disability, industry peaks, advisors with expertise in pandemic and infectious disease control and the NDIS Commission Disability Sector, and Industry, Consultative Committees.