This Inquiry is being conducted in two parts:
- Part 1 of the Inquiry examines relevant complaints and reportable incident notifications received by the NDIS Commission in relation to support coordination and plan management to identify:
- quality and safeguarding concerns being raised in relation to support coordination and plan management; and
- positive contributions good support coordination and plan management are making to quality and safeguarding in the NDIS.
- Part 2 of the Inquiry will examine whether the NDIS Commission should make any changes to how it regulates support coordination and plan management to:
- address any quality and safeguarding concerns identified in Part 1 of the Inquiry; and
- support the positive contributions made by good support coordination and plan management identified in Part 1 of the Inquiry.
Part 1 of the Inquiry has been completed and is available to download further down this page.
Part 2 of the Inquiry will not be conducted until the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability and the independent NDIS Review have reported. The Royal Commission is due to provide its final report to the Governor-General by 29 September 2023, and the independent NDIS Review is due to report to the Disability Reform Ministers Council in October 2023.