Provider Newsletters and alerts

Provider newsletters

These newsletters aim to keep you informed of NDIS Commission news and support you in meeting your obligations in providing safe and quality services to people with disability.

Provider alerts - Coronavirus (COVID-19)

During the COVID-19 pandemic, we have issued a number of alerts to registered providers across Australia. The alerts listed below were issued to all registered NDIS providers. In addition, we have issued separate alerts only to providers in New South Wales, the Australian Capital Territory, the Northern TerritoryQueenslandSouth AustraliaTasmaniaVictoria and Western Australia, which are available on our webpages for those states.

COVID-19 vaccine

Other COVID-19 alerts

Infection prevention and control

Supporting people with disabilitiy

Your obligations

Training and other resources

Provider alerts

These alerts are not related to COVID-19, but are relevant to providers offering specific kinds of support.

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Related resources

Provider Alert - Emergency Management

This fact sheet provides an update to the access to PPE information that was released on 24 March 2020 and covers:

  • When PPE should be used
  • How requests for PPE are prioritised
  • An update on the current availability of PPE in Australia.

This provider alert of 24 March 2020 provides information for providers and support workers about responding to the COVID-19 pandemic, and accessing PPE.

The guidance on using PPE has changed since this provider alert was issued in March. Please refer to our updated fact sheet on COVID-19 Information for providers on the use of Personal Protective Equipment (PPE).

This fact sheet provides information to assist NDIS providers to better understand behaviour support and restrictive practices due to COVID-19.