The NDIS Commission is changing the way we check the identity of providers that use our portals. See Changing from PRODA to myID and RAM to learn about the transition.
Using the NDIS Commission Portal
Quick Reference Guides for providers
- Getting access to the NDIS Commission Applications Portal
- Getting access to NDIS Commission Portal
- Add an auditor relationship
- Add or manage key personnel
- Add or manage service areas
- Renewal of a registration
- Update contact details in My Registration
- Provider portal inbox
- How to complete a 13/13A notification
- How to withdraw a new or renewal application
Quick Reference Guides for auditors
- Associate with registration application
- Update registration application
- Attaching audit documents
- Audit recommendations
- Rate and finalise practice standard outcomes
- Remove a document from an application
- Updating audit outcomes for new NDIS practice standards in COS
- Recording a periodic audit and Tasking in the NDIS Commission Portal
- Principles for Audit Reports
- Recording the closure of minor non-conformities in COS
Reportable Incident Quick Reference Guides
Behaviour Support Quick Reference Guides
- Applying to be an NDIS Behaviour Support Practitioner
- New Practitioner Admin Role in COS
- Lodging a behaviour support plan
- Activating a behaviour support plan and lodging evidence of authorisation
- Video: tips on reporting and lodging plans using the NDIS Commission Portal
- Monthly reporting on the use of regulated restrictive practices
- How to Update Practitioner Profile
- Responding to a Request For Information through the Applications Portal
- Lodging New Entry Level Reconsideration Application
Worker screening: Quick Reference Guides for registered providers
Key information for registered providers:
- A condition of NDIS provider registration is that registered providers need to make sure the people in risk-assessed roles have a worker screening clearance.
- You can access the NDIS worker screening database (NWSD) in the Registered providers portal. Portal access information for:
- Every provider has an ‘Authorised access delegate’ who manages the portal access of all other staff members. See more information about the worker screening roles in the registered provider portal.
For more information about worker screening see Worker screening requirements for registered providers or contact nwsd@ndiscommission.gov.au.
Request to create or update database access for an employee
Employer requesting access
The primary contact in your organisation is automatically given the ‘Authorised access delegate’ role, which allows them to request, change and approve new worker screening database access accounts for employees. To request database access for an employee:
- Log in to the NDIS worker screening database by following the instructions in How to log in once your access has been approved.
- Request access or update existing access to the NDIS worker screening database on behalf of an employee.
- If the employee doesn’t already have access to the database, an activation email is sent to them, and they have 14 days to activate their access.
Employee requesting access
Alternatively, employees can request access themselves:
- If they don’t have a PRODA or myID account, they can Log in to the NDIS worker screening database for the first time. If they already have a PRODA or myID account, they can Request access or update existing access to the NDIS worker screening database as an employee.
- Once the request has been submitted, the current Authorised access delegate will need to Approve or reject a request for access (as the Authorised Access Delegate).
If your organisation wants an additional person be an Authorised access delegate, that employee or the current Authorised access delegate can include this role in their access request.
Log in once your access has been approved
Using the NDIS worker screening database: registered providers
Worker screening: Quick Reference Guides for unregistered providers
Apply for access to the NDIS worker screening database for unregistered providers
- Apply for access to the NDIS worker screening database
The last step in these instructions will generate an email with a link and instructions to finalise your access application.
If that link expires or doesn’t work, follow the instructions in Finalise access to the database once your application has been approved. - Approve or reject a request for access
Log in to the NDIS worker screening database for unregistered providers
Using the NDIS worker screening database for unregistered providers
- Find your employer ID number
- Generate an employer ID document
- Verify or reject a screening verification request
- Link or unlink a worker
- Update account information
- Add or change key contacts
- Change of business information
- Manage email preferences
- View requests and notifications in the portal inbox
Worker screening: Quick Reference Guides for participants
Apply for access to the NDIS worker screening database for participants
- Apply for access to the database
The last step in these instructions will generate an email with a link and instructions to finalise your access application.
If that link expires or doesn’t work, follow the instructions in Finalise access to the database once your application has been approved. - Approve or reject a request for access