Fact sheet: How to make a complaint

The National Disability Insurance Scheme (NDIS) Quality and Safeguards Commission (NDIS Commission) is an independent government body that works to improve the quality and safety of NDIS services and supports.

It’s always okay to speak up.

You can contact us if you feel unsafe or unhappy with your NDIS supports or services.

The following document summarises how to make a complaint to the NDIS Commission.

Alternative versions of this brochure are also available in your language , in an Easy Read version , and Aboriginal and Torres Strait Islander people may prefer the ‘Talk up’ version of this brochure, which is provided on this page. Braille copies are available on request – please call us on 1800 035 544 or email contactcentre@ndiscommission.gov.au

See our fact sheet for information about how we deal with complaints.