This video is for anyone who will use the new NDIS Commission Portal. It gives you an overview of the portal and how you can use it to manage registration, worker screening, behaviour support and reportable incidents.
Welcome to the first look of the new NDIS Commission Portal. We built this portal to help you apply for and manage your registrations, reportable incidents, and behaviour support plans. Each of these processes are presented in a way that guides you through the stages, with on-screen instructions and a guided flow.
Applications for Provider Registration are completed online in two parts. The first allows us to make an initial suitability assessment and the second part involves a more detailed assessment against the NDIS practice standards.
As an applicant, when you start a new registration application, you enter your ABN. The portal links to the Australian Business Register and enters some of the business information for you. When you add key personnel with their Worker ID, the portal automatically checks the NDIS Worker Screening Database and securely updates their screening status.
Once you submit part one 1 of your application, you'll be advised of the outcome of the initial assessment. You’ll then complete and submit part 2, providing additional service and self-assessment details. At all times you’ll be able to see the status of your application. You can then use the scope of audit document to start the quality audit, nominating an approved quality auditor. You’ll be able to select an auditor directly from a drop-down list. The portal sends the Approved Quality Auditor a request, which they can review and accept, and then complete the audit.
The process to renew or re-register your business is simple. Your existing details, like your registration groups, are pre-filled. You just confirm they are correct, update any changes, and submit your re-registration application.
For reportable incidents, our forms change based on the options you choose. You can easily submit an incident report relating to your own supports and services or a third party. While you can save a draft report and come back to it later, it will expire after 30 days. And in draft form, it will not be visible to anyone other than yourself until submitted.
You get a clear dashboard to manage your behaviour support plans. You can easily lodge a new plan or complete monthly reporting on authorised restrictive practices. Implementing providers can upload a single authorisation document for all practices in a plan, and track when monthly reports are due.
So that’s a first look at the new Portal experience. This new portal incorporates feedback from providers and is designed to better help you meet your obligations. You can access more information via the Provider Toolkit on the NDIS Commission website.
Thanks for watching.