Explainer video: Behaviour support plans

Welcome to this short tutorial showing you how to lodge and manage Behaviour Support Plans in the new NDIS Commission Portal, provide evidence of authorisation for restrictive practices, and complete monthly reports.

A Behaviour Support Plan is developed by an NDIS Behaviour Support Practitioner and outlines practical ways to address behaviours of concern.

It is tailored to the participants' needs, respects their dignity, and aims to enhance their quality of life.

If you are a specialist Behaviour Support Provider and a Behaviour Support Plan includes a regulated restrictive practice, you will need to lodge your Behaviour Support Plan in the new NDIS Commission Portal.

If you are a provider implementing a Behaviour Support Plan, then you will need to regularly report on the use of these practices in the new Portal.

After you log into the new Portal, you should select the Behaviour Support tab.

To lodge a new plan, search for the participant using their NDIS number or name.

Where you see their name in the search results, click Lodge New BSP.

If the participant is not showing, you will need to create a new participant record using the participant's NDIS number.

Refer to the Guidance on Managing Participant Records for help on this step.

Step one shows the details of the participant, your details and details of the specialist behaviour support provider.

Click Yes if the details are correct or No to choose a different participant.

In Step 2, you will select the type of Behaviour Support Plan.

An Interim Behaviour Support Plan is a short plan that explains how to keep the participant safe while a Behaviour Support Assessment and Comprehensive Plan is being developed.

Upload the interim plan file and enter the dates as shown on screen.

The system will tell you when the comprehensive plan is due.

In Step 3 you will say who was involved in creating the Behaviour Support Plan and practitioners who may be supporting the plan.

The practitioners and supervisors you add must be linked to your organisation as workers.

Refer to guidance on adding workers to your organisation if needed.

You will also say who was consulted and who was not consulted, giving reasons if needed.

Step 4 is about implementing providers.

These are people or organisations who may need to use the regulated restrictive practices.

People implementing Behaviour Support Plans may be registered providers, family members, or non-NDIS service providers.

Unregistered providers may also be involved, however it is against the NDIS rules for them to use regulated restrictive practices.

For NDIS providers, you will search for them using their business name or Australian Business Number.

You may need to provide additional details, such as the service outlet or contact details, as shown on screen.

If unauthorised restrictive practices, or URPs, are involved, then in Step 5 you may be asked to provide details of consent to access URP report details.

The next steps are about the restrictive practices in the Behaviour Support Plan.

In Step 6, if you have consent, you will be able to view any Unauthorised Restrictive Practices reported by implementing providers and link these to the plan if they are relevant.

In Step 7, you will add details about each regulated restrictive practice.

You can give each one a name to make reporting easier.

In Step 8, you will use the Link RP’s button to show which provider will use each regulated restrictive practice.

Finally, you will need to read and submit a declaration.

Use the Previous step and Next step buttons to move between pages to make changes before submitting.

Once submitted, you won't be able to edit the plan.

You will see a confirmation message once the plan is lodged and a message will be sent to any registered NDIS providers nominated as implementing providers in the plan.

You can save the form as a draft as you go and come back to it later.

Your drafts and lodged plans are listed on the Behaviour Support landing page.

You can also use this list to check the status of your plans, especially any that may need to be reviewed.

If you are a registered NDIS provider who has been added as an implementing provider, you will receive a message that a plan has been lodged.

You will log into the new NDIS Commission Portal and, if needed, link the Behaviour Support Plan, then review and accept or reject the details of the plan.

After you accept the plan, you must upload evidence of authorisation from your state or territory.

To save you time, you can upload one file for each practice, or one single file that covers all practices in the plan.

Once a practice is authorised, the portal creates monthly reporting tasks for you.

As an implementing provider, you must say each month if the practice was used for the participant according to the plan.

You can see all due or overdue reports on a single page.

You can report on your restrictive practice use or tell us if a practice is stopped or eliminated.

You must also report every time a PRN restrictive practice is used.

You can do this at any time during the month or at the end of the month when you submit the report.

The new NDIS Commission Portal helps you manage your Behaviour Support Plans and reporting in one place.

You can access more detailed guides via the Commission website.

Thanks for watching.