Easy Read: Provider registration application (New portal) Part 2 – Step by step guide

Step by step guide

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Log into the new portal. Click on the Applications tab to see your Part 1 application.

Click on the application and inside the record you will see a button to start part 2.

Saving a draft

Person getting help to look at a document

You can fill in what you know and save your application as a draft.

Come back

You can come back at any time to finish it.

30 days

We keep your draft for 30 days.

Shredder

After 30 days, we delete it.

Step 1: More details of your services and where you work

Sign a form

You must add more information about the services and supports you want to give.

Number of participants

Type in the number of NDIS participants you support now.

Worker screening

Type in the number of workers you have.

Outlets

Tell us about your Outlets 

Outlets are a physical or operational base where business or service delivery coordination happens.

Service

Tell us about your sites.

Sites are additional locations from which NDIS supports are delivered. Sites are usually smaller, service-specific locations connected to an outlet.

Step 2: Checking how you follow the rules

Answer questions

You must answer yes or no to questions about your background.

Code of Conduct

You must promise us that you understand the NDIS Code of Conduct and Practice Standards. 

NDIS Code of Conduct and the Practice Standards are the quality and safety rules you must follow when supporting participants.

Step 3: Sign the declaration

Consent

Read the declaration. 

A declaration is an official statement where you promise the information is true.

Sign the form

Sign the form.

Submit

Submit Part 2 of your application.

Step 4: Download scope of audit and get quotes

Document

You must download your scope of audit document. 

The scope of audit is a document created by the portal.

Assessment

It tells an approved quality auditor exactly what parts of your business to look at. 

An approved quality auditor is the official business or company you hire to check your NDIS services.

Application form

It uses information from your application, like your registration groups, and outlets.

Price

You must use your scope of audit to get prices from approved quality auditors.

Phone call

You must contact the auditors yourself.

No contact

The portal will not contact them for you.

Step 5: Nominate an auditor

Choice of auditor

Once you have chosen an approved quality auditor, you must go to the portal to nominate them. 

Nominate is to officially choose and lock in your chosen approved quality auditor using the portal.

Complete

You must find your approved quality auditor in this system and select them.

Agreement

If they say yes, an auditor will contact you.

An auditor is the individual person who works for the approved quality auditor and actually conducts the checks.

List

They will help you plan your audit and decide which workplaces to check.

Focus on provider

They will check that you follow the NDIS Practice Standards.

No

If the approved quality auditor says no, you must find a different approved quality auditor.

Step 6: Review and outcome

Report

The auditor will complete their audit.

Signature

They will write a final declaration and a recommendation.

Submit

They will send it to us.

Inspector

We will read the recommendations.

Outcomes

We will use it to make a final decision.

Approved

We will decide if you will get a registration certificate.

Waiting

We cannot make our decision until the auditor sends their recommendation to us.

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