Compliance and enforcement actions

On 7 July 2025, a permanent banning order was made under Sections 73ZN(1)(b)(i) and 73ZN(1)(b)(iii) of the National Disability Insurance Scheme Act 2013. 

The banning order Permanently prohibits Workersweb Pty Ltd, trading as Australian In Home Care Specialists, Sydney Therapy and Co. and Lawson Physiotherapy and Pilates and TRP Physiotherapy from being engaged in the following NDIS activities:

1. engaging in any activities that would be delivering support and services to NDIS funded participants;
2. engaging in activities that an NDIS provider would undertake, to the extent that those activities relate to NDIS supports or services;
3. engaging in activities that would be undertaken as a consultant, to the extent that those activities relate to NDIS supports or services;
4. engaging in activities that would be undertaken as an auditor for an NDIS provider, to the extent that those activities relate to NDIS supports or services; and
5. engaging in activities in a non-service and non-support delivery role as a provider, to the extent that those activities have a direct effect on the provision of NDIS funded supports or services to people with disability in the NDIS.

The permanent banning order takes effect on 25 July 2025 at 5.00pm AEST and operates across all States and Territories of Australia.