Compliance and enforcement actions

On 29 March 2023, a compliance notice was issued to the Achieve Australia Pty Ltd (Achieve) under section 73ZM of the National Disability Insurance Scheme Act 2013. The notice requires Achieve to take certain action in order to address possible non-compliance by it with:

• the National Disability Insurance Scheme (Provider Registration and Practice Standards) Rules 2018, specifically the standards relating to:
• Risk Management
• Responsive Support Provision
• Management of medication
• Incident Management
• the National Disability Insurance Scheme (Incident Management and Reportable Incidents) Rules 2018, specifically:
• the requirement to notify the Commissioner of reportable incidents within the prescribed timeframes;
• paragraphs (c) and (e) of the NDIS Code of Conduct, contained in section 6 of the National Disability Insurance Scheme (Code of Conduct) Rules 2018.
• section 14 of the National Disability Insurance Scheme (Restrictive Practices and Behaviour Support) Rules 2018.