Compliance and enforcement actions search

To make an informed decision about the providers or workers you employ or work with, you can search their compliance record to see if they have received any current or past compliance or enforcement actions. More information about the actions included in the search.

  • The search looks for individual, sole trader, trading names or company names.
  • Search for a business using a single word or partial word, as this may find spelling or name variations.
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  • If you've searched different possible spellings, action types or years and don't find any results, it's likely the provider or worker hasn't received any enforcement actions.

Showing 1-2 of 2 enforcement actionsData last updated: 25 September 2026
  • In force: Revocation of registration of registered NDIS provider - from 5pm 15 Oct 2026

    Heart to Hold Foundation Pty Ltd

    Prospect SA 5082

    Heart to Hold Foundation Pty Ltd can no longer operate as registered NDIS provider, including providing specialist behaviour support, specialist disability accommodation, supported independent living, platform services, plan management services, any class of support or service to a person whose NDIS plan is managed by the NDIA and implementing regulated restrictive practices.

    Date and time of effect: 15/10/2026 

    Further information:

    The revocation decision was made on the basis that a delegate of the Commissioner has formed a reasonable belief that Heart to Hold Foundation Pty Ltd has contravened, is contravening, or is proposing to contravene the National Disability Insurance Scheme Act 2013 (NDIS Act) by not complying with all applicable standards and other requirements of the NDIS Practice Standards (section 73F(2)(c) of the NDIS Act). In forming this belief, the delegate had regard to outcomes of an audit undertaken of Heart to Hold Foundation Pty Ltd.

    Registration Group
    106 assistance in coordinating or managing life stages, transitions and supports; 107 assistance with daily personal activities; 108 assistance with travel/transport arrangements; 114 community nursing care; 115 assistance with daily life tasks in a group or shared living arrangement; 116 innovative community participation; 117 development of daily living and life skills; 120 household tasks; 125 participation in community, social and civic activities; 128 therapeutic supports; 131 specialist disability accommodation only; 132 specialised support coordination; 136 group and centre-based activities; 138_supported_independent_living;

  • In force: Compliance notice - from 5pm 13 Aug 2025

    Heart To Hold Foundation Pty Ltd

    Prospect SA 5082

    Heart To Hold Foundation Pty Ltd, HEART TO HOLD FOUNDATION PTY LTD is required to take action to address alleged non-compliance with section 73J of the National Disability Insurance Scheme Act 2013. More specifically, Heart To Hold Foundation Pty Ltd, HEART TO HOLD FOUNDATION PTY LTD is required by 28 August 2025 to take action to engage an approved quality audit to complete a mid-term audit in accordance with section 13B of the National Disability Insurance Scheme (Provider Registration and Practice Standards) Rules 2018 and by 13 November 2025 to provide the NDIS Commission a copy of the completed mid-term audit report. 

    The compliance notice was issued on the basis that a delegate of the Commissioner was satisfied that Heart To Hold Foundation Pty Ltd, HEART TO HOLD FOUNDATION PTY LTD, has contravened section 73J of the NDIS Act, by allegedly failing to commence a mid-term audit within 18 months the registration coming into force.

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