Compliance and enforcement actions search

To make an informed decision about the providers or workers you employ or work with, you can search their compliance record to see if they have received any current or past compliance or enforcement actions. More information about the actions included in the search.

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Showing 1-2 of 2 enforcement actionsData last updated: 25 September 2026
  • In force: Revocation of registration of registered NDIS provider - from 5pm 28 Sep 2026

    Disability Services Metro Pty Ltd

    KNOXFIELD VIC 3180

    Disability Services Metro Pty Ltd can no longer operate as registered NDIS provider, including providing specialist behaviour support, specialist disability accommodation, supported independent living, platform services, plan management services, any class of support or service to a person whose NDIS plan is managed by the NDIA and implementing regulated restrictive practices.

    The revocation decision was made on the basis that a delegate of the Commissioner has formed a reasonable belief that Disability Services Metro Pty Ltd has contravened, is contravening, or is proposing to contravene the National Disability Insurance Scheme Act 2013 (NDIS Act) by not complying with all applicable standards and other requirements of the NDIS Practice Standards (section 73F(2)(c) of the NDIS Act). In forming this belief, the delegate had regard to outcomes of an audit undertaken of Disability Services Metro Pty Ltd.

    Registration Group
    102 assistance to access and maintain employment or higher education; 104 high intensity daily personal activities; 107 assistance with daily personal activities; 108 assistance with travel/transport arrangements; 115 assistance with daily life tasks in a group or shared living arrangement; 116 innovative community participation; 117 development of daily living and life skills; 120 household tasks; 125 participation in community, social and civic activities; 136 group and centre-based activities; 138_supported_independent_living;

  • No longer in force: Compliance notice - from 5pm 13 Aug 2025 - to 5pm 16 Dec 2025

    Disability Services Metro Pty Ltd

    Knoxfield VIC 3180

    Disability Services Metro Pty Ltd, DISABILITY SERVICES METRO PTY LTD is required to take action to address alleged non-compliance with section 73J of the National Disability Insurance Scheme Act 2013. More specifically, Disability Services Metro Pty Ltd, DISABILITY SERVICES METRO PTY LTD is required by 28 August 2025 to take action to engage an approved quality audit to complete a mid-term audit in accordance with section 13B of the National Disability Insurance Scheme (Provider Registration and Practice Standards) Rules 2018 and by 13 November 2025 to provide the NDIS Commission a copy of the completed mid-term audit report.

    The compliance notice was issued on the basis that a delegate of the Commissioner was aware of information that suggests that Disability Services Metro Pty Ltd, DISABILITY SERVICES METRO PTY LTD may be contravening section 73J of the NDIS Act, by allegedly failing to commence a mid-term audit within 18 months the registration coming into force.

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