The NDIS Commission's annual stakeholder survey is now open to participants and their representatives, registered and unregistered service providers and NDIS workers. Your feedback will help inform our ongoing work – complete the survey.
To make an informed decision about the providers or workers you employ or work with, you can search their compliance record to see if they have received any current or past compliance or enforcement actions. More information about the actions included in the search.
- The search looks for individual, sole trader, trading names or company names.
- Search for a business using a single word or partial word, as this may find spelling or name variations.
- Search for a worker using first name or last name, not both.
- If you've searched different possible spellings, action types or years and don't find any results, it's likely the provider or worker hasn't received any enforcement actions.
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In force: Compliance notice - from 5pm 20 Jul 2023
Pacific Health Wellnes Pty Ltd
73169478979
All actions for this ABNRiverstone NSW 2785
On 20 July 2023, the compliance notice was varied under section 73ZM of the National Disability Insurance Scheme Act 2013. The variation extended the date by which PHW must take to complete the remaining required actions in order to address non-compliance identified in the compliance notice.
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In force: Compliance notice - from 5pm 6 Dec 2022
Pacific Health Wellness Pty Ltd
73169478979
All actions for this ABNRiverstone NSW 2765
On 6 December 2022, a compliance notice was issued to the Pacific Health and Wellness Pty Ltd (PHW) under section 73ZM of the National Disability Insurance Scheme Act 2013. The notice requires PHW to take certain action in order to address possible non-compliance by it with:
- the National Disability Insurance Scheme (Incident Management and Reportable Incidents) Rules 2018, specifically:
- the requirement to notify the Commissioner of reportable incidents within the prescribed timeframes; and
- the requirements of a registered NDIS provider’s incident management system.
the National Disability Insurance Scheme (Provider Registration and Practice Standards) Rules 2018, specifically the Incident Management standard.
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In force: Compliance notice - from 5pm 6 Dec 2022
Pacific Health Wellness Pty Ltd
73169478979
All actions for this ABNRiverstone NSW 2765
On 6 December 2022, a compliance notice was issued to the Pacific Health and Wellness Pty Ltd (PHW) under section 73ZM of the National Disability Insurance Scheme Act 2013. The notice requires PHW to take certain action in order to address possible non-compliance by it with:
- the National Disability Insurance Scheme (Provider Registration and Practice Standards) Rules 2018, specifically the standards relating to:
- Governance and Operational Management
- Risk Management
- Human Resource Management
- Responsive Support Provision
- Management of medication
- Implementing Behaviour Support Plans
paragraphs (c),(e) and (f) of the NDIS Code of Conduct, contained in section 6 of the National Disability Insurance Scheme (Code of Conduct) Rules 2018.
Data last updated: 12 May 2026