Compliance and enforcement actions

On 10 November 2025, a permanent banning order was issued to Angels Care Australia Pty. Ltd. under section 73ZN(1)(d) National Disability Insurance Scheme Act 2013. The banning order prohibits Angels Care from engaging in specified activities which include, but are not limited to: 

1. engaging in activities that would be undertaken by a NDIS provider, including delivering supports and services, to the extent that those activities have a direct effect on the provision of NDIS funded supports or services to people with disability in the NDIS; 

2. engaging in activities that would be undertaken by a consultant for a NDIS provider, to the extent that those activities relate to NDIS supports or services; and/or 

3. engaging in activities that would be undertaken by an auditor for a NDIS provider, to the extent that those activities relate to NDIS supports or services. 

This banning order takes effect on 24 November 2025 at 5:00pm AEDT and operates across all States and Territories of Australia.