Compliance and enforcement actions

On the 30 June 2025, a notice to refuse the application to be a registered NDIS Provider was issued to Angels Care (Australia) Pty. Ltd. on the basis that a delegate of the Commissioner reasonably believes that Angels Care (Australia) Pty. Ltd. has not:

• been assessed by an approved quality auditor as meeting the applicable standards and other requirements prescribed by the NDIS Practice Standards as prescribed in paragraph 73E(1)(c) of the National to Disability Insurance Scheme Act 2013 (NDIS Act)
• demonstrated suitability to provide supports or services to people with disability as prescribed in paragraph 73E(1)(d) of the NDIS Act.

More specifically, the failure by Angels Care (Australia) Pty. Ltd. to complete a re-registration audit.
The refusal takes effect from 5 pm on 30 June 2025.

Registration Group
103 assistive products for personal care and safety; 104 high intensity daily personal activities; 106 assistance in coordinating or managing life stages, transitions and supports; 107 assistance with daily personal activities; 111 home modifications; 114 community nursing care; 115 assistance with daily life tasks in a group or shared living arrangement; 120 household tasks; 125 participation in community, social and civic activities; 128 therapeutic supports;