Compliance and enforcement actions

On 15 October 2025 a permanent banning order was made under sections 73ZN(1)(a), 73ZN(1)(b)(i) and 73ZN(1)(b)(iii) of the National Disability Insurance Scheme Act 2013. 

The banning order prohibits Ozihub Connect Pty Ltd (formerly Sunrise Aged Care and Disability Pty Ltd) from undertaking the following activities: 

1. engaging in activities that would be undertaken by a consultant for an NDIS provider, to the extent that those activities relate to NDIS supports or services; 

2. engaging in activities that would be undertaken by an auditor for an NDIS provider, to the extent that those activities relate to NDIS supports or services; 

3. engaging in activities in a non-service and non-support delivery role for an NDIS provider, to the extent that those activities have a direct effect on the provision of NDIS funded supports or service to people with disability in the NDIS; 

4. providing or being involved or assisting in the provision, to any NDIS participant, of any support or supports under a participant’s plan.

This Order takes effect on 31 October 2025 at 5:00pm AEDT and operates across all states and territories of Australia.