Compliance and enforcement actions

  • In force: Suspension of registration - from 5pm 12 Sep 2025 - to 5pm 11 Oct 2025

    Ozihub Connect Pty Ltd (formerly known as Sunrise Aged Care and Disability Pty Ltd)

    Point Cook VIC 3030

    Ozihub Connect Pty was issued a suspension notice pursuant to Section 73N(1)(a)(i) of the National Disability Insurance Scheme Act 2013. Ozihub Connect Pty Ltd cannot operate as registered NDIS provider for a period of 30 days from 5.00pm AEST 12 September 2025 until 11 October 2025, including providing specialist behaviour support, specialist disability accommodation, plan management services, any class of support or service to a person whose NDIS plan is managed by the NDIA and implementing regulated restrictive practices. 

    The suspension was issued on the basis that a delegate of the Commissioner reasonably believes that Ozihub Connect Pty Ltd has contravened, is contravening, or is proposing to contravene the NDIS Act. More specifically, it is alleged that,  Ozihub Connect Pty Ltd and its directors failed to comply with the the NDIS Code of Conduct and breached conditions of registration.

    The alleged conduct presents ongoing and significant risks to the safety and wellbeing of people with disability, particularly in preventing NDIS participants from utilising their NDIS plan funds to access necessary and critical supports and services.

    Registration Group
    101 accommodation/tenancy assistance; 106 assistance in coordinating or managing life stages, transitions and supports; 107 assistance with daily personal activities; 108 assistance with travel/transport arrangements; 115 assistance with daily life tasks in a group or shared living arrangement; 116 innovative community participation; 117 development of daily living and life skills; 120 household tasks; 125 participation in community, social and civic activities; 136 group and centre‑based activities;

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