Compliance and enforcement actions

On 1 September 2025, a permanent banning order was made under section 73ZN(1)(b)(iii) of the National Disability Insurance Scheme Act 2013. The Banning Order permanently prohibits and restricts One Connection Disability Services Pty Ltd from being engaged in the following NDIS activities:

1.  engaging in any activities that would be delivering support and services to NDIS funded participants;
2. engaging in activities that an NDIS provider would undertake, to the extent that those activities relate to NDIS supports or services;
3. engaging in activities that would be undertaken as a consultant, to the extent that those activities relate to NDIS supports or services;
4. engaging in activities that would be undertaken as an auditor for an NDIS provider, to the extent that those activities relate to NDIS supports or services; and
5. engaging in activities in a non-service and non-support delivery role as a provider, to the extent that those activities have a direct effect on the provision of NDIS funded supports or services to people with disability in the NDIS.

This banning order takes permanent effect on 5.00pm AEST on 12 September 2025 and operates across all States and Territories of Australia.