Compliance and enforcement actions

The Better Day Community Care Pty Ltd can no longer operate as registered NDIS provider, including providing specialist behaviour support, specialist disability accommodation, plan management services, any class of support or service to a person whose NDIS plan is managed by the NDIA and implementing regulated restrictive practices.

Date and time of effect:  31 August 2026

The revocation decision was made on the basis that a delegate of the Commissioner was satisfied that The Better Day Community Care Pty Ltd was no longer suitable to provide supports or services to people with disability. In forming this belief, the delegate had regard to outcomes of an audit undertaken of The Better Day Community Care Pty Ltd and which identified a number of major non-conformities with applicable NDIS Practice Standards which The Better Day Community Care Pty Ltd is alleged to have failed to rectify.

Registration Group
102 assistance to access and maintain employment or higher education; 106 assistance in coordinating or managing life stages, transitions and supports; 107 assistance with daily personal activities; 108 assistance with travel/transport arrangements; 115 assistance with daily life tasks in a group or shared living arrangement; 116 innovative community participation; 117 development of daily living and life skills; 120 household tasks; 125 participation in community, social and civic activities; 133 specialised supported employment; 136 group and centre-based activities;