Compliance and enforcement actions

On 24 April 2025, a notice of revocation of registration was issued to Duggal Services Pty Ltd trading as Healing Hands Complete Care under sections 73P(1)(a) of the National Disability Insurance Scheme Act 2013.
Duggal Services Pty Ltd trading as Healing Hands Complete Care can no longer operate as registered NDIS provider, including providing specialist behaviour support, specialist disability accommodation, plan management services, any class of support or service to a person whose NDIS plan is managed by the NDIA and implementing regulated restrictive practices.  

The revocation of Duggal Services Pty Ltd’s registration takes effect 5:00pm AEST on 21 May 2025 and operates across all States and Territories of Australia.

Registration Group
101 accommodation/tenancy assistance; 102 assistance to access and maintain employment or higher education; 104 high intensity daily personal activities; 106 assistance in coordinating or managing life stages, transitions and supports; 107 assistance with daily personal activities; 108 assistance with travel/transport arrangements; 110 specialist positive behaviour support; 111 home modifications; 114 community nursing care; 115 assistance with daily life tasks in a group or shared living arrangement; 116 innovative community participation; 117 development of daily living and life skills; 118 early intervention supports for early childhood; 120 household tasks; 123 assistive products for household tasks; 125 participation in community, social and civic activities; 128 therapeutic supports; 131 specialist disability accommodation only; 132 specialised support coordination; 136 group and centre‑based activities;