Compliance and enforcement actions

On 24 April 2025 a permanent banning order was made under section 73ZN(1)(b)(i) of the National Disability Insurance Scheme Act 2013. The banning order prohibits and restricts Duggal Services Pty Ltd from engaging in the provision or management of NDIS supports, services or funding to people with disability in the National Disability Insurance Scheme (NDIS), including but not limited to:

1. engaging in activities that would be undertaken by a NDIS provider including delivering supports and services, to the extent that those activities have a direct effect on the provision of NDIS funded supports or services to people with disability in the NDIS.
2. engaging in activities that would be undertaken by a consultant for a NDIS provider, to the extent that those activities relate to NDIS supports or services; and
3. engaging in activities that would be undertaken by an auditor for a NDIS provider, to the extent that those activities relate to NDIS supports or services.

The permanent banning order is effective from 5:00pm AEST on 21 May 2025, across all States and Territories of Australia.