Compliance and enforcement actions

On 9 March 2023 a banning order was made under section 73ZN(1)(a) of the National Disability and Insurance Scheme Act 2013 prohibiting Fine Care Pty Ltd from providing NDIS supports and services to people with disability, effective from 5:00 pm on 15 March 2023.

The banning order was issued on grounds provided under section 73ZN(1)(a) of the National Disability Insurance Scheme Act 2013, in that a delegate of the NDIS Commissioner has revoked the registration of Fine Care Pty Ltd as a registered NDIS provider and serves to mitigate any ongoing risks to NDIS participants. 

Conduct identified includes non-compliance with the NDIS Code of Conduct through a failure to act with integrity, honesty and transparency. More specifically, identified conduct involved the provision of falsified and inappropriate claims for payment against the NDIS plans of NDIS participants, including by key personnel, Ms Berivan Khalil.