Compliance and enforcement actions search

On 9 March 2023 a banning order was made under section 73ZN(1)(a) of the National Disability and Insurance Scheme Act 2013 prohibiting Fine Care Pty Ltd from providing NDIS supports and services to people with disability, effective from 5:00 pm on 15 March 2023.

The banning order was issued on grounds provided under section 73ZN(1)(a) of the National Disability Insurance Scheme Act 2013, in that a delegate of the NDIS Commissioner has revoked the registration of Fine Care Pty Ltd as a registered NDIS provider and serves to mitigate any ongoing risks to NDIS participants. 

Conduct identified includes non-compliance with the NDIS Code of Conduct through a failure to act with integrity, honesty and transparency. More specifically, identified conduct involved the provision of falsified and inappropriate claims for payment against the NDIS plans of NDIS participants, including by key personnel, Ms Berivan Khalil.

On 9 March 2023, a notice of revocation of registration was issued to Fine Care Pty Ltd under sections 73P(1)(a), 73P(1)(d) and 73P(1)(e) of the National Disability Insurance Scheme Act 2013. The revocation takes effect from 5:00 pm on 15 March 2023. Conduct identified includes noncompliance with the NDIS Code of Conduct through a failure to act with integrity, honesty and transparency. More specifically, identified conduct involved the provision of falsified and inappropriate claims for payment against the NDIS plans of NDIS participants, including by key personnel, Ms Berivan Khalil.

Registration Group
101 accommodation/tenancy assistance; 106 assistance in coordinating or managing life stages, transitions and supports; 107 assistance with daily personal activities; 108 assistance with travel/transport arrangements; 111 home modifications; 114 community nursing care; 115 assistance with daily life tasks in a group or shared living arrangement; 116 innovative community participation; 120 household tasks; 123 assistive products for household tasks; 125 participation in community, social and civic activities; 127 management of funding for supports in participant plans; 130 assistance animals; 132 specialised support coordination; 136 group and centre-based activities;

On 7 February 2023, a suspension notice was issued to Fine Care Pty Ltd suspending the provider’s registration for a period of 30 days, effective from 10 February 2023. The suspension of registration was based on sections 73N(1)(a), 73N(1)(d) and 73N(1)(e) of the National Disability Insurance Scheme Act 2013. Conduct identified includes non-compliance with the NDIS Code of Conduct through a failure to act with integrity, honesty and transparency. More specifically, identified conduct involved the provision of falsified and inappropriate claims for payment against the NDIS plans of NDIS participants, including by key personnel, Ms Berivan Khalil. On 9 March 2023, a further suspension notice was issued to Fine Care Pty Ltd, suspending the provider’s registration for a period of 30 days, effective 10 March 2023.

Registration Group
101 accommodation/tenancy assistance; 106 assistance in coordinating or managing life stages, transitions and supports; 107 assistance with daily personal activities; 108 assistance with travel/transport arrangements; 111 home modifications; 114 community nursing care; 115 assistance with daily life tasks in a group or shared living arrangement; 116 innovative community participation; 120 household tasks; 123 assistive products for household tasks; 125 participation in community, social and civic activities; 127 management of funding for supports in participant plans; 130 assistance animals; 131 specialist disability accommodation only; 132 specialised support coordination; 136 group and centre-based activities;