How will we help you learn the new portal?
We have a provider toolkit page on our website.
A provider toolkit is a collection of helpful information and tools. It will have videos, webinars and Easy Read guides to teach you how to use the portal.
The new portal will have help text on the screen. It will explain the rules and tell you what to do before you send a report.
We will put new instructions on our website to guide you through the new system.
You can talk to our contact centre team. They are ready to help you if you get stuck using the portal.