Compliance and enforcement actions search

To make an informed decision about the providers or workers you employ or work with, you can search their compliance record to see if they have received any current or past compliance or enforcement actions. More information about the actions included in the search.

  • The search looks for individual, sole trader, trading names or company names.
  • Search for a business using a single word or partial word, as this may find spelling or name variations.
  • Search for a worker using first name or last name, not both.
  • If you've searched different possible spellings, action types or years and don't find any results, it's likely the provider or worker hasn't received any enforcement actions.

  • No longer in force: Enforceable undertaking - from 5pm 5 May 2024 - to 5pm 12 Nov 2025

    Social Plus Support Work Pty Ltd

    Albury NSW 2640

    On 5 May 2024,  an enforceable undertaking was given by Social Plus Support Work Pty Ltd under section 73ZP of the National Disability Insurance Scheme Act 2013. 

    The undertakings provide that Social Plus Support Work Pty Ltd will take certain actions to implement continuous quality improvement measures in relation to the support they provide NDIS participants.

    See the full enforceable undertaking for details.

  • No longer in force: Compliance notice - from 5pm 5 Oct 2023 - to 5pm 12 Nov 2025

    Social Plus Support Work Pty Ltd

    Albury NSW 2264

    On 5 October 2023, a compliance notice was issued to Social Plus Support Work Pty. Ltd. under section 73ZM of the National Disability Insurance Scheme Act 2013. The notice requires Social Plus Support Work Pty. Ltd. to take certain action in order to address non-compliance with:

    • National Disability Insurance Scheme (Code of Conduct) Rules 2018 relating to section 6(c) - providing supports and services in a safe and competent manner
    • National Disability Insurance Scheme (Incident Management and Reportable Incidents) Rules 2018 relating to section 21 – reporting the use of unauthorised restrictive practices
    • National Disability Insurance Scheme (Restrictive Practices and Behaviour Support) Rules 2018 relating to:
    • section 9(2)(b) – providing evidence of authorisation for the use of restrictive practices
    • section 14(1)(a) – providing routine monthly reports on the use of authorised restrictive practices
    • section 15(1) – keeping written information relating to the use of regulated restrictive practices
    • National Disability Insurance Scheme (Provider Registration and Practice Standards) Rules 2018 relating to: 
    • Schedule 1, Part 3, section 9 – the requirement to have robust governance and operational management systems in place
    • Schedule 1, Part 3, section 10 – the requirement to have effective systems to identify and manage risk to participants

    Schedule 1, Part 4, section 20 – the requirement to have service agreements in place and ensure participants understand how supports will be provided.

Data last updated: 2 April 2026

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