Compliance and enforcement actions

On 12 February 2026 a banning order was made under section 73ZN(2)(a)(iii) of the National Disability Insurance Scheme Act 2013 prohibiting Donna Lea Shipley for a period of two (2) years from: 

• Providing or being involved or assisting in the provision, to any NDIS Participant, of any supports and/or services under a Participant’s Plan and which: 

a. involves contact with NDIS participants, whether in a NDIS participant's home or elsewhere; and/or

b. involves you accessing or receiving a NDIS participant's personal or financial information.

In this instance:

• 'contact' means face to-face contact, oral communication, written communication or electronic communication, where you are physically touching the participant, speaking with, or building a rapport with the participant
• NDIS Participant means a participant within the meaning of section 9 of the NDIS Act
• NDIS Provider means a NDIS Provider within the meaning of section 9 of the NDIS Act, and
• Participant’s Plan means a plan within the meaning of section 9 of the NDIS Act.

The order is effective from 5:00PM (AEDT) on 19 February 2026 and operates across all states and territories of Australia.