Compliance and enforcement actions

On the 29 May 2025, a compliance notice was issued to True Caring Services Pty. Ltd. under section 73ZM of the National Disability Insurance Scheme Act 2013 (NDIS Act) on the basis that a delegate of the Commissioner reasonably believes that True Caring Services Pty. Ltd. has contravened section 73J of the NDIS Act. More specifically, the failure by True Caring Services Pty. Ltd.  to commence a conditional audit three months after service delivery has commenced. The notice requires True Caring Services Pty. Ltd. to take certain action in order to address non-compliance with section 73H of the NDIS Act