Compliance and enforcement actions

El Gracious Care and Services Pty Ltd can no longer operate as registered NDIS provider, including providing specialist behaviour support, specialist disability accommodation, plan management services, any class of support or service to a person whose NDIS plan is managed by the NDIA and implementing regulated restrictive practices.

Further information:

On 19 January 2026 a notice of revocation of registration was issued to El Gracious Care and Services Pty Ltd under section 73P(1)(a) of the National Disability Insurance Scheme Act 2013 (NDIS Act). The revocation takes effect from 18 February 2026.  

El Gracious Care and Services Pty Ltd can no longer operate as registered NDIS provider, including providing specialist behaviour support, specialist disability accommodation, plan management services, any class of support or service to a person whose NDIS plan is managed by the NDIA and implementing regulated restrictive practices. 

The revocation decision was made on the basis that a delegate of the Commissioner reasonably believes that El Gracious Care and Services Pty Ltd has contravened, is contravening, or is proposing to contravene the NDIS Act. In forming this reasonable belief, the delegate had regard to outcomes of an audit undertaken of El Gracious Care and Services Pty Ltd and which identified a number of major non-conformities with applicable NDIS Practice Standards and which El Gracious Care and Services Pty Ltd is alleged to have failed to rectify.

Registration Group
107 assistance with daily personal activities; 108 assistance with travel/transport arrangements; 115 assistance with daily life tasks in a group or shared living arrangement; 116 innovative community participation; 117 development of daily living and life skills; 120 household tasks; 125 participation in community, social and civic activities; 136 group and centre‑based activities;