Compliance and enforcement actions

On 12 May 2025 the delegate signed a banning order of limited application under Section 73ZN(2)(a)(i) National Disability Insurance Scheme Act 2013 (Cth) restricting Karen Tough from being engaged in the following NDIS activities: 

1.Delivering supports or services to NDIS funded participants; 

2. Engaging in activities that a member of the key personnel of a NDIS provider would undertake, to the extent that those activities relate to NDIS supports or services; 

3.Engaging in activities that would be undertaken by a consultant for a NDIS provider, to the extent that those activities relate to NDIS supports or services; 

4.Engaging in activities that would be undertaken by an auditor for a NDIS provider, to the extent that those activities relate to NDIS supports or services; and/or 

5.Engaging in activities in a non-service and non-support delivery role for a NDIS provider, to the extent that those activities have a direct effect on the provision of NDIS funded supports or services to people with disability in the NDIS. 

The banning order is effective from 5pm AEST on 19 May 2025 for a period of 10 (10) years, across all States and Territories of Australia.