Compliance and enforcement actions

On April 7 2025, a Compliance notice was issued to The Trustee for Great Mates (Great Mates) under section 73ZM (1) of the NDIS Act 2013.

The Trustee for Great Mates (Great Mates) is required to take action to address potential non-compliance with regard to: 

1. Section 6(1)(c) National Disability Insurance Scheme (Code of Conduct) Rules 2018 – failed to provide supports and services in a safe and competent manner through employing the use of high-risk practices.
2. Clause 10, Schedule 1 National Disability Insurance Scheme (Provider Registration and Practice Standards) Rules 2018 – failed to identify and manage risks to participants, workers and the provider.
3. Clause 22, Schedule 1 National Disability Insurance Scheme (Provider Registration and Practice Standards) Rules 2018 – failed to provide a planned and coordinated transition to Great Mates.

Section 9(2)(a) National Disability Insurance Scheme (Restrictive Practice and Behaviour Support) Rules 2018 – failed to obtain authorisation for the restrictive practices in a behaviour support plan.