Compliance and enforcement actions

On 2 March 2026 a banning order was made under section 73ZN(2)(b) of the National Disability Insurance Scheme Act 2013 prohibiting Sandra Lee Ashton for a period of three (3) years from: 

1. Providing or being involved or assisting in the provision, to any NDIS Participant, of any supports and/or services under a Participant’s Plan and which: 

a. involves unsupervised contact with NDIS participants, whether in a NDIS participant's home or elsewhere; and/or 

b. involves Sandra Lee Ashton accessing or receiving a NDIS participant's personal or financial information. 

In this instance: 

• 'contact' means face-to face contact, oral communication, written communication or electronic communication, where you are physically touching the participant, speaking with, or building a rapport with the participant 

• ‘unsupervised’ means not requiring direct continuous supervision by a supervisor or senior colleague 

• NDIS Participant means a participant within the meaning of section 9 of the NDIS Act 

• NDIS Provider means an NDIS Provider within the meaning of section 9 of the NDIS Act, and 

• Participant’s Plan means a plan within the meaning of section 9 of the NDIS Act. 

The banning order takes effect at 5pm on 12 March 2026 and operates across all states and territories of Australia.