Step 5: Registration decision

The NDIS Commission makes the final decision on your application for registration taking into account the recommendations in the audit report and the suitability assessment of your organisation and each key personnel. 

There are two possible outcomes for your registration application.

Successful application

After a successful application, you will receive a certificate of registration that will outline:

  • the classes of supports or services (registration groups) you are registered to provide
  • the period of registration
  • any conditions you must follow to keep your registration.

Your three yearly certification cycle commences from the date the NDIS Commission makes it decision on your registration. Where registered, your mid-term audit will be due 18 months following that date.

The details of your registration will be published on the NDIS Commission’s Provider Register.

Unsuccessful application

If your application is unsuccessful, you will be given written reasons for this decision. You can request a review of the decision to refuse an application within three months of the decision. If, following review, your application is still unsuccessful, you may seek a review by the Administrative Appeals Tribunal.